This document establishes a Privacy Policy (“Policy”) for the handling of users’ personal information by Rhys LLC (“Company”) in the services provided on this website (“Service”).
Article 1 (Personal Information)
“Personal information” refers to “personal information” as defined in the Personal Information Protection Law, which includes information relating to a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, and other descriptions contained in such information, as well as data related to appearance, fingerprints, and voice prints, and information that can identify the specific individual from a single piece of information, such as a health insurance card’s insurer number (personal identification information).
Article 2 (Method of Collecting Personal Information)
The Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number when users register for the Service. Additionally, information regarding transactions involving users’ personal information conducted between users and partners, as well as payment-related information, may be collected from partners (including information providers, advertisers, and ad destinations, hereinafter referred to as “Partners”).
Article 3 (Purpose of Collecting and Using Personal Information)
The purposes for which the Company collects and uses personal information are as follows:
- To provide and operate the Company’s services
- To respond to inquiries from users (including identity verification)
- To send emails about new features, updates, campaigns, etc., of the services being used by the users, and information on other services offered by the Company
- For necessary communications such as maintenance and important notices
- To identify users who violate the terms of service or attempt to use the service for fraudulent or unjust purposes, and to refuse their use
- To allow users to view, modify, delete their registration information, and to view their usage status
- To bill users for paid services
- For purposes incidental to the above
Article 4 (Changes to the Purpose of Use)
The Company will change the purpose of use of personal information only when it is reasonably recognized that the new purpose is related to the original one. If the purpose of use is changed, the new purpose will be notified to users or published on this website by the method specified by the Company.
Article 5 (Provision of Personal Information to Third Parties)
Except in the following cases, the Company will not provide personal information to third parties without prior consent from the user. However, this excludes cases permitted under the Personal Information Protection Law and other laws.
- When necessary to protect the life, body, or property of an individual and it is difficult to obtain consent from the person
- When particularly necessary to improve public health or promote the sound growth of children and it is difficult to obtain consent from the person
- When it is necessary to cooperate with a state institution, local public entity, or an individual or entity entrusted by them to execute affairs prescribed by laws and obtaining consent from the person could impede the execution of the affairs
- When the following matters are notified or announced in advance, and the Company has notified the Personal Information Protection Commission
- Including provision to third parties in the purposes of use
- Items of data provided to third parties
- Means or method of provision to third parties
- Stopping the provision of personal information to third parties upon request
- Method for accepting such requests
Notwithstanding the provisions of the previous paragraph, the following cases are not regarded as third-party provision: - When the Company entrusts the handling of personal information in whole or in part within the scope necessary for the achievement of the purpose of use
- When personal information is provided in connection with the succession of business due to merger or other reasons
- When personal information is used jointly between specific parties, and this has been notified to the person in advance, or the person is placed in a readily accessible condition regarding the fact of joint use, items of personal information to be jointly used, the scope of the joint users, the purpose of use of the users, and the name or designation of the person responsible for the management of the personal information
Article 6 (Disclosure of Personal Information)
When requested by an individual, the Company will disclose personal information to the person without delay. However, if disclosing the information could result in any of the following, the whole or part of the information may not be disclosed, and if a decision not to disclose is made, this will be notified to the person without delay. A fee of 1,000 yen per request will be charged for the disclosure of personal information.
- If there is a risk of harming the life, body, property, or other rights and interests of the person or a third party
- If there is a risk of significantly hindering the proper execution of the Company’s business
- If it would result in a violation of other laws
Notwithstanding the provisions of the previous paragraph, information other than personal information such as history and characteristic information will not be disclosed in principle.
Article 7 (Correction and Deletion of Personal Information)
If a user’s personal information held by the Company is incorrect, the user can request the Company to correct, add, or delete the personal information (“correction etc.”) according to the procedures specified by the Company.
If the Company receives a request from a user for correction etc. and decides that it is necessary to comply with the request, the Company will make the correction etc. of the personal information without delay.
When the Company has made a correction etc. based on the provisions of the previous paragraph or has made a decision not to make the correction etc., it will notify the user without delay.
Article 8 (Suspension of Use of Personal Information, etc.)
If requested by an individual to suspend or erase the use of personal information on the grounds that it is being handled beyond the scope of the purpose of use or was obtained by wrongful means, the Company will conduct the necessary investigation without delay.
Based on the result of the investigation in the previous paragraph, if it is determined that it is necessary to comply with the request, the Company will suspend or erase the use of the personal information without delay.
If the Company has suspended or erased the use of personal information based on the provisions of the previous paragraph or has decided not to do so, it will notify the user without delay.
Notwithstanding the previous two paragraphs, if suspending or erasing the use of personal information requires a large amount of expense or is otherwise difficult to perform, and if alternative measures can be taken to protect the rights and interests of the user, those alternative measures shall be taken.
Article 9 (Changes to the Privacy Policy)
The content of this Policy can be changed without notifying the users except as otherwise specifically provided by laws or in this Policy.
Unless otherwise specified by the Company, the revised Privacy Policy will come into effect when it is posted on this website.
Article 10 (Inquiries)
For inquiries regarding this Policy, please contact us through the contact form on this website.
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